1. General

1.1 What is personal data?
Personal data is information that discloses or can disclose the identity of the user. We adhere to the principle of data avoidance. As far as possible, we do not collect personal data.

1.2 Dealing with personal data
Personal data is used solely for the purpose of establishing the contract, structuring its content, implementing or processing the contractual relationship (Art. 6 I S. 1 b GDPR).

In addition, personal data will only be processed if we have received your consent to do so (Art. 6 I S. 1 a GDPR) or if it concerns data whose processing is necessary for our legitimate interests and if the assessment shows that there are no overriding interests, fundamental rights or fundamental freedoms on your part (Art. 6 I S. 1 f GDPR).

We may use contract processors to process your personal data, but will other than that not pass on your personal data to third parties.

If it is necessary for the supply of an order and therefore for securing the fulfilment of a contract, data may be disclosed to a commissioned mail-order firm. In order to process payments, the necessary payment data will be passed on to the bank commissioned with the payment and, if applicable, to the commissioned and selected payment service provider.

The processing of your personal data takes place exclusively within the EU, unless otherwise stated below

1.3 Usage data
When you visit the website, general technical information is collected. This includes the IP address used, time of day, duration of the visit, browser type and, if applicable, the page of origin. This usage data is registered in a log file for technical reasons and can be used and stored for the purpose of statistical evaluation of this website. This usage data is not linked to your other personal data.

1.4 Registration data
Registration is required for full use of the features of our website. The registration data is collected through your corresponding entries and used for the specific purpose stated in accordance with your consent (Art. 6 I S. 1 a GDPR).

1.5 Duration of storage
After the end of the purpose for which the data was collected, we only store your personal data for as long as this is necessary due to legal (in particular tax) regulations.


2. Your rights

2.1 Information
You can request information from us as to whether we process your personal data and, if so, you have a right to information about this personal data and the further information specified in Art. 15 GDPR.

2.2 Right to correction
You have the right to rectify the incorrect personal data concerning you and may request the completion of incomplete personal data in accordance with Art. 16 GDPR.

2.3 Right to deletion
You have the right to demand that we delete your personal data immediately. We are obliged to delete them immediately, in particular if one of the following reasons applies:

  • Your personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
  • You revoke your consent on which the processing of your data was based and there is no other legal basis for the processin.
  • Your data have been processed unlawfully.

The right to deletion does not exist insofar as your personal data is necessary for the assertion, exercise or defence of our legal claims.

2.4 Right to limitation of processing

You have the right to demand that we restrict the processing of your personal data if

  • you dispute the accuracy of the data and we therefore verify the accuracy,
  • the processing is unlawful and you refuse to delete it and instead request the restriction of its use.
  • we no longer need the data, but you need it to assert, exercise or defend legal claims,
  • you have objected to the processing of your data and it is not yet clear whether our legitimate reasons outweigh your reasons.

2.5 Right to data transferability
You have the right to receive the personal data relating to you that you have provided to us in a structured, common and machine-readable format and you have the right to communicate this data to another responsible person without our interference, provided that the processing is based on a consent or a contract and the processing is carried out by us using automated procedures.

2.6 Right of revocation
If the processing of your personal data is based on a consent, you have the right to revoke this consent at any time.

2.7 General and right of appeal
The exercise of your aforementioned rights is generally free of charge for you. If you have any complaints, you have the right to contact the supervisory authority responsible for us, the state data protection officer, directly.


3. Data security

3.1 Data security
All data on our website is protected by technical and organisational measures against loss, destruction, access, alteration and distribution.

3.2 Sessions and Cookies

To operate the website we use cookies or server-side sessions in which data can be stored. We ensure that no personal data from sessions or through cookies is taken over without your explicit consent and that cookies are only used if this is technically necessary for the website (e.g. protection against junk mails via the contact form, shopping cart function) and therefore the consideration results  that there are no overriding interests (Art. 6 I S. 1 f GDPR) or an explicit consent on your part exists.

After your explicit consent, we use cookies for example to personalize content and advertisements and to analyze access to our website.
Below you will find the domain, name and duration of the cookie that is only used due to your consent:

First Party Cookies (Name, Domain, Duration)
ilClientId, www.q-s-akademie.de, Session
PHPSESSID, www.q-s-akademie.de, Session
_ca, www.q-s-akademie.de, Session

Tird Party Cookies (Name, Domain, Duration)
Matomo, www.matomo.org, Session

4. Use of Matomo

This website uses Matomo, which is a web analytics service. Matomo uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website (including your shortened IP address) is transmitted to our server and stored for usage analysis, which serves the purpose of website optimization on our part. Your IP address will be immediately anonymized during this process so that you remain anonymous to us as a user. Thus, the consideration results that there are no overriding interests opposed on your part (Art. 6 I S. 1 f GDPR). The information generated by the cookie about your use of this website will not be disclosed to third parties. You can refuse the use of cookies by selecting corresponding settings in your browser, however, it is possible that you may not be able to use the full functionality of this website. If you do not agree to the storage and evaluation of the data from your visit, you can object to the storage and use at any time by means of changing the corresponding adjustments in the used browser and dissenting to the used cookies permanently. Such an adjustment would also prevent that Matomo puts a cookie into the information-technological system. Besides, a cookie set by Matomo can be deleted through an internet browser of other software programs anytime. Furthermore, it is possible to disagree on the collection of data generated by Matomo based on the usage of this website or to prevent it. In this case, a so-called opt-out cookie must be put in place. If the information-technological system is deleted, formatted or newly installed, the opt-out cookie has to be put in place again.

By setting an opt-out cookie it is possible that the website of the responsible for the data processing is not fully functioning anymore.

Further information and the effective data protection rules of Matomo can be reviewed on matomo.org/privacy

5. Making contact

If you would like to contact us about data protection, please use the contact below. Responsible  in the sense of the GDPR, other data privacy acts of EU-countries and other regulations with a data privacy related character is: 

QS Qualität und Sicherheit GmbH
Schwertberger Straße 14
53177 Bonn
Deutschland
Tel.: 0228/35068-0
E-Mail: info@q-s.de

The data security officer of the responsible for the data processing is:

Frau Dr. Iris Rudat-Schwarz
QS Qualität und Sicherheit GmbH
Schwertberger Straße 14
53177 Bonn
E-Mail: datenschutz@q-s.de
Telefon: 0228/35068-0